Where can I find my Pleco registration ID?
- Thread starter Michael W
- Start date
Go into the Pleco "Add-ons" screen and tap "Restore iTunes Purchases" - no ID generally needed.
If that doesn't work, email support with:
a) The exact date of your original purchase (from your iTunes receipt email);
b) The exact items purchased, including whether or not you used an educational discount;
c) Which model of device (iPad 3, iPhone 5, etc) you originally purchased on;
d) The device name ("Michael's iPhone" for example) from your device at the time you purchased it.
and we should hopefully be able to find your purchase from those. (unfortunately we can’t just use an email address or name, Apple anonymizes those)
If that doesn't work, email support with:
a) The exact date of your original purchase (from your iTunes receipt email);
b) The exact items purchased, including whether or not you used an educational discount;
c) Which model of device (iPad 3, iPhone 5, etc) you originally purchased on;
d) The device name ("Michael's iPhone" for example) from your device at the time you purchased it.
and we should hopefully be able to find your purchase from those. (unfortunately we can’t just use an email address or name, Apple anonymizes those)