From today's 2.0 Beta announcement e-mail:
The second announcement is that, effective immediately, we are eliminating all fees to switch between the Palm OS and Pocket PC versions of PlecoDict. This only applies to Palm and Pocket PC and will not necessarily carry over to any other platforms (e.g. desktop computers) we may support in the future. If your only previous Pleco purchase was of our old (2001-2005) Oxford Dict for Palm software, you'll still need to pay the $10 fee for the new Hanwang handwriting recognition engine if you want to use our software's Chinese handwriting input feature on your Pocket PC.
Unfortunately, since we've still had to pay royalties for people switching platforms before now, we're not going to be able to offer refunds to everyone who's ever paid to switch platforms, but we are going to give refunds (and bear the cost of the royalties ourselves) to everyone who's done so in 2007. The refunds should show up on your credit cards within the next few days, unless your card has expired in which case we'll contact you. Let us know if you don't receive your refund within two weeks. One caveat: if you paid to simultaneously switch from the Palm to the Pocket PC edition of PlecoDict and upgrade from the Basic to the Complete bundle, your refund will be for the difference ($20) between the price of that and the price of a regular Basic-to-Complete upgrade.
Our website won't be updated to support these free platform switches until 2.0 comes out, so for now, if you'd like to switch between Palm and Pocket PC just send us an e-mail and we'll be glad to help.
The second announcement is that, effective immediately, we are eliminating all fees to switch between the Palm OS and Pocket PC versions of PlecoDict. This only applies to Palm and Pocket PC and will not necessarily carry over to any other platforms (e.g. desktop computers) we may support in the future. If your only previous Pleco purchase was of our old (2001-2005) Oxford Dict for Palm software, you'll still need to pay the $10 fee for the new Hanwang handwriting recognition engine if you want to use our software's Chinese handwriting input feature on your Pocket PC.
Unfortunately, since we've still had to pay royalties for people switching platforms before now, we're not going to be able to offer refunds to everyone who's ever paid to switch platforms, but we are going to give refunds (and bear the cost of the royalties ourselves) to everyone who's done so in 2007. The refunds should show up on your credit cards within the next few days, unless your card has expired in which case we'll contact you. Let us know if you don't receive your refund within two weeks. One caveat: if you paid to simultaneously switch from the Palm to the Pocket PC edition of PlecoDict and upgrade from the Basic to the Complete bundle, your refund will be for the difference ($20) between the price of that and the price of a regular Basic-to-Complete upgrade.
Our website won't be updated to support these free platform switches until 2.0 comes out, so for now, if you'd like to switch between Palm and Pocket PC just send us an e-mail and we'll be glad to help.
