Hi all -
Sorry to be a newbie, but I am having major problems.
I have a Windows 6.1 OS HTC Snap! phone. I downloaded Pleco and installed it to my 8GB microSD card in my phone view MS ActiveSync. The Pleco installation program on my PC said that installation completed successfully.
However when I looked at my phone there is no Pleco program on the home screen, it does not exist under the Start root screen, nor any icon in Accessories or Games or anywhere else. If I use File Explorer and look at the microSD card, I can lots of pleco files there (and nothing else was ever on the card before) but no way to start the program. I power cycled the phone and same thing... except a bigger problem.
Installing Pleco deleted all my:
- SMS text messages ever sent
- my entire Hotmail program on the phone
- All emails and ability to connect via Outlook to my work email server
What the heck?!? Has anyone had this happen? How do you successfully install? And how do you keep Pleco from killing your phone? And when you do install where is the program launch icon? Crazy!
I have not yet been able to fix my phone... I cant get my Outlook to work anymore... I reconnected to HOtmail, but the phone is now so insanely slow that it is obvious there are major problems now post-Pleco install.
Please help if anyone has any advice! (otherwise I have no option but to kill all info in my phone and re-install Windows OS to fix it I guess).
Thanks in advance for any help
-michael
Sorry to be a newbie, but I am having major problems.
I have a Windows 6.1 OS HTC Snap! phone. I downloaded Pleco and installed it to my 8GB microSD card in my phone view MS ActiveSync. The Pleco installation program on my PC said that installation completed successfully.
However when I looked at my phone there is no Pleco program on the home screen, it does not exist under the Start root screen, nor any icon in Accessories or Games or anywhere else. If I use File Explorer and look at the microSD card, I can lots of pleco files there (and nothing else was ever on the card before) but no way to start the program. I power cycled the phone and same thing... except a bigger problem.
Installing Pleco deleted all my:
- SMS text messages ever sent
- my entire Hotmail program on the phone
- All emails and ability to connect via Outlook to my work email server
What the heck?!? Has anyone had this happen? How do you successfully install? And how do you keep Pleco from killing your phone? And when you do install where is the program launch icon? Crazy!
I have not yet been able to fix my phone... I cant get my Outlook to work anymore... I reconnected to HOtmail, but the phone is now so insanely slow that it is obvious there are major problems now post-Pleco install.
Please help if anyone has any advice! (otherwise I have no option but to kill all info in my phone and re-install Windows OS to fix it I guess).
Thanks in advance for any help
-michael