Cannot locate the handwriting recognition data files

[ibo]

After installing the 1.01 version everything was pretty okay and all functions worked properly. After some days I got the message that the handwriting recognition files couldn't be located. I made a reset with my T5 and after that I could access to the handwriting recognition again. Now a few days later I have the same problem and even a reset will not help.
Which file I have to reinstall in order to get the recognition system running again?
[/list]

 

[mikelove]

The files you need to reinstall can be downloaded from My Orders - look for the .zip file in the "Alternate Option" section of your PlecoDict unlocking info, and install the contents of that file to your T5.

But it's strange that it's disappearing after a few days - have you added any new software to your T5 recently? Are you creating a lot of flashcards or custom dictionary entries with PlecoDict? How much free memory is there on your T5?

 

[ibo]

...But it's strange that it's disappearing after a few days - have you added any new software to your T5 recently?

No, I haven't added any new software and usually I do not make anything special with the T5.

Are you creating a lot of flashcards or custom dictionary entries with PlecoDict? How much free memory is there on your T5?

Yes, indeed. I created six or eight new entries in the flashcard system because I never tried it and wanted to do so.
Today I worked again with the flashcard system and after that the failure appears again. Yesterday I reinstalled the files Plecodict.prc and the licence file to get the HWR system back and everything was ok. It seems, that there is a correlation between the HWR system and the flashcard function. I will watch for this during the next days.
The free memory shouldn't be a problem. The device sows 38,5MB free and the internal memory shows 105MB free.
After the failure today I installed the single HWR file and now I have to make some tests again. Maybe I can pass more information to you later.

 

[mikelove]

OK, well let me know if it happens again.

 

[ibo]

OK, well let me know if it happens again.

Hi, unfortunately it happens again and basically I cannot find a root cause for this behaviour. Yesterday I worked again with the flashcard system and today I wanted to use the HWR system, which led to the well known error message. Am I the only one who's PlecoDict's HWR has such strange behaviour?

 

[mikelove]

Are you sure that soft resetting doesn't clear this up? The only cause I can think of is that somehow the flashcards are causing the T5's RAM database cache to fill up, preventing the HWR database from loading, but in the unlikely event that that did happen a soft reset should fix it.

And how many flashcards do you have, approximately? Have you added a lot of custom entries? Have you imported any of the flashcard lists from our website?

 

[Steve]

I'm getting this message also, but maybe for a different reason.

I still want to use the Motorola recognizer, but I just purchased the ABC and NWP dictionaries (which only come with Hanwang, which I didn't care about), and now I don't have any handwriting recognition.

I never installed the Hanwang files, and I'm assuming if I do, I'll get the new recognizer, but can I continue to use the old one? Those files are still in RAM (SC files 1,2,3,4,5,7, and TC files 1,2,3,4,5,6,7)...

???? Steve

 

[mikelove]

I'm afraid we didn't create a mechanism for you to keep using the Motorola recognizer after you've installed a keyfile that's coded for the Hanwang one (as you would have after you installed the ABC/NWP dictionaries). So you'll need to delete the Motorola files and install the Hanwang ones to get the recognizer working. Sorry.

 

[Steve]

I'm afraid we didn't create a mechanism for you to keep using the Motorola recognizer after you've installed a keyfile that's coded for the Hanwang one (as you would have after you installed the ABC/NWP dictionaries). So you'll need to delete the Motorola files and install the Hanwang ones to get the recognizer working. Sorry.

No problem. I installed the Hanwang files, and everything is fine now. (I didn't delete the old files, but it's good to know I can now.)

Hanwang is just fine, and in fact less frustrating when I mess up the stroke order. I'll just spend more time with Dragon Character Training instead of using PlecoDict for something it wasn't designed for.

???? Steve

 

[ibo]

And how many flashcards do you have, approximately? Have you added a lot of custom entries? Have you imported any of the flashcard lists from our website?

Hi Mike,
I checked the flashcards and there are 4 groups (including Default). I created three additional lists according to their grammar family like noun, verb etc. but there are 6 new flashcards only and I haven't imported any external list. I don't work with the flashcards not very often. But due to my stay in China from time to time I like to use the HWR system to recognize traffic signs and other hints
Every time after reinstalling the HWR everything is okay and when I'm going to use it some days later I'll get the error message "Cannot locate...". A soft reset will not fix this problem (I tried already). Should I try to reinstall the complete software again?

 

[mikelove]

Reinstalling might fix this, but it seems like it would just happen again. Since nobody else has reported this problem yet, it might have something to do with your configuration - you say you haven't added any new software recently, are you running any third-party programs other than PlecoDict on your T5? Have you recently upgraded from another PDA? Is this an English-language T5 or is it localized for a different language?

 

[Anonymous]

Cannot locate handwriting recognition files

I have been unable to use handwriting recognition since installing 1.0.1 on my Zire 31 after my old Tungsten was lost. I cannot figure out what files I could possibly be missing. I'm pretty sure it has never worked on the Zire, and I know I did a fresh install.

What files are this error telling me are missing? I've installed and reinstalled and nothing seems to change.

Many thanks,

Jill

 

[ibo]

Hi Jill,
If your accessing problem is the same as what i experienced you have to reinstall the handwriting database and library. Usually those files are included in the licence file "pdunlock.prc". That's the reason why this file is as big (1.2MB). Maybe you have used the smaller "keyfile.pdb" without the handwriting database.

Concerning my problem I can say that the new installation of the complete Plecodict 1.01 has solved the problem so far. Since several days I still can access to the HWR system even after using the flashcard option. This is very strange because I didn't change any other program and I'm using the same directories and installation path.

Ingolf

 

[mikelove]

Exactly right, ibo. Thanks for posting so quickly If the files aren't installed then just look on My Orders under "Alternate Option" for a .zip file with the handwriting recognizer files - install the contents of that flie to your Palm and the handwriting recognizer should work.

No idea about your problem, but since the handwriting recognizer code wasn't written by us I suppose it's possible that there's some obscure requirement in there that we don't know about - it's seemed rock-stable and compatible so far, but perhaps there's something we're not doing correctly in installing the data files. Anyway, I'm glad that it seems to be working now.